Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

Fabulous shop can always rely on getting exactly what you want

13/10/2017
Value for Money 3/5
Quality 5/5

Is this review helpful? (0)

More money than others, but great for occasions and presents.

13/10/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

stylish and great quality perhaps a little bit pricey

28/09/2017
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

I love there designs and brand. Great products, good quality.

28/09/2017
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Really good with all the main things you need for your baby

23/09/2017
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Good customer service

15/09/2017
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Nice site. Expensive if not on sale. Click and collect option good.

15/09/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

We are very happy with our cot from Mamas & Papas!

07/09/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Very helpful and a different range from everywhere else.

07/09/2017
Value for Money 3/5
Quality 5/5

Is this review helpful? (0)

Difficult to search for some items, poor customer service experience

11/08/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)