Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

Baby carrier is quite good, also the maternity clothes

01/08/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Lovely clothes

24/07/2017
Value for Money 4/5
Quality 4/5

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Clothes are lovely but a bit pricey, good when there is a sale on!

21/07/2017
Value for Money 3/5
Quality 5/5

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Good quality but expensive

21/07/2017
Value for Money 2/5
Quality 4/5

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Easy site to use and can choose to have delivered to home (very quick delivery) or store

21/07/2017
Value for Money 5/5
Quality 5/5

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Overpriced.

21/07/2017
Value for Money 2/5
Quality 3/5

Is this review helpful? (0)

Good quality

18/07/2017
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

expensive but good quality

14/07/2017
Value for Money 3/5
Quality 5/5

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Expensive but good deals and quality

30/06/2017
Value for Money 5/5
Quality 5/5

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Nice products but personally I feel are overpriced. Awful delivery service! Products either didn't arrive or the ones that did were weeks late, one was even left outside with no calling card for anyone to take. Customer service is dreadful, you can never get through & even if you do they don't know what's going on. Would never order from them again.

30/06/2017
Value for Money 3/5
Quality 1/5

Is this review helpful? (0)