Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

Lovely items

13/06/2018
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

One of my favourite shops, expensive but lovely products, plus a two year warranty on everything and brilliant customer service so you do get what you pay for

13/06/2018
Value for Money 4/5
Quality 4/5

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Expensive but have some excellent sales and good quality items

12/04/2018
Value for Money 3/5
Quality 3/5

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Good website, products of good quality however can be slightly more than the market equivalent, colours tend to be quite pastel and not really bright and cheery

11/04/2018
Value for Money 3/5
Quality 4/5

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Smaller selection of products but good quality

10/04/2018
Value for Money 3/5
Quality 4/5

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Easy to use - beautiful quality.

29/03/2018
Value for Money 4/5
Quality 5/5

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Excellent quality good, great website

29/03/2018
Value for Money 5/5
Quality 5/5

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Great custom service and quality products

23/02/2018
Value for Money 4/5
Quality 5/5

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takes a long time to load and to view the items

20/02/2018
Value for Money 3/5
Quality 3/5

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I've had some really lovely sale items, but I rarely purchase items full price

16/02/2018
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)