Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

Only used once, as it had the best price for the product I was wanting

24/10/2018
Value for Money 5/5
Quality 4/5

Is this review helpful? (0)

They have some lovely things on this website, but to be honest I only ever shop the sale as it's too expensive on average.

16/10/2018
Value for Money 3/5
Quality 4/5

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Good quality, price high

16/10/2018
Value for Money 5/5
Quality 5/5

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Beautiful items and great to use web site

05/10/2018
Value for Money 5/5
Quality 4/5

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More limited selection of products and focuses on own brand. Good quality though and a good website to navigate

29/09/2018
Value for Money 3/5
Quality 4/5

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Too expensive

28/09/2018
Value for Money 1/5
Quality 4/5

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Clear and easy to yse

28/09/2018
Value for Money 3/5
Quality 4/5

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Expensive. Poor quality furniture items. Poor and slow customer service.

04/09/2018
Value for Money 3/5
Quality 3/5

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A bit more expensive but good customer care

04/09/2018
Value for Money 3/5
Quality 4/5

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Refurbished site for Prams is not easy to locate or move around but some great deals on there

29/08/2018
Value for Money 2/5
Quality 5/5

Is this review helpful? (0)