Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

867 Ratings

Overall Rating

258
373
204
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (324)

Returns were very slow to process and refunds even slower. Good range of products and website easy to navigate.

13/07/2020
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Lots to choose from.

04/07/2020
Value for Money 4/5
Quality /5

Is this review helpful? (0)

Good website however some items can be quite pricey

03/07/2020
Value for Money 2/5
Quality 4/5

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Brilliant selection of baby products and acessories. Have always found good deals at a good price.

28/06/2020
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Good quality clothes

26/06/2020
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Expensive but some nice items

12/06/2020
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Only bought one christmas present, bit it was easy to buy and arrived well packaged

15/05/2020
Value for Money 5/5
Quality 5/5

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Great quality items but tend to be more expensive.

15/05/2020
Value for Money 3/5
Quality /5

Is this review helpful? (0)

Good products and well made

01/05/2020
Value for Money 3/5
Quality 4/5

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Easy to browse products, order and get delivered either to my home or to store.

27/04/2020
Value for Money 3/5
Quality 5/5

Is this review helpful? (0)