Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

High prices, don

20/01/2020
Value for Money 2/5
Quality 3/5

Is this review helpful? (0)

Some of the products are lovely, but overall average quality for very expensive products, cheaper and better alternatives available.

14/01/2020
Value for Money 2/5
Quality 3/5

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So helpful. Lovely items and amazing quality.

14/01/2020
Value for Money /5
Quality 5/5

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Beautifully designed stores so you can touch and ask for assistance when in. Large availability online for everything. However is quite expensive.

14/01/2020
Value for Money 2/5
Quality 4/5

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Easy to use website, easy to have delivered. High quality products. Good customer service.

14/01/2020
Value for Money 5/5
Quality 5/5

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Traditional

26/11/2019
Value for Money 3/5
Quality 4/5

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Ordered a Christmas bauble, happy with it, good packaging.

18/11/2019
Value for Money 5/5
Quality 5/5

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Expensive products but I guess they are quality

05/11/2019
Value for Money 2/5
Quality 3/5

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Nice pushchairs , well made

27/09/2019
Value for Money 3/5
Quality 3/5

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Brought lots of stuff from here while pregnant, l purchased full travel system, babies furniture, bedding, tonnes of clothes, play mats, toys, car seat. You get what you pay for! Great product quality

13/09/2019
Value for Money 5/5
Quality 5/5

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