Mothercare Number 9 of 16 in Baby Shopping

One of the more widely used online shops. Better ratings for shopping experience than value for money.

Positive

  • Good Shopping Experience

Negative

  • Some comments say they can be expensive

"Easy to navigate but often more expensive than other places"
Selected Review

Description

Our vision is to be the leading global retailer for parents and young children.

More Product Information

RSP

1662 Ratings

Overall Rating

505
750
352
40
15
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 3/5

Most Helpful Reviews

Not only are the baby products expensive, they're not always of very good quality unfortunately. I've found that some of the exact same products can be cheaper in different stores.

16/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

expensive, was a pain no collection time was organise when I used click and collect service

27/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

Reviews (132)

Currently showing all 3 star reviews. Reset

Expensive and not always high quality. In store service is not great.

29/01/2018
Value for Money 2/5
Quality 3/5

Is this review helpful? (0)

Ordered bits from early learning had problems either delivery

29/01/2018
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Very good for random bits

10/01/2018
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Really good quality of items & a wide choice. Slow delivery though.

10/01/2018
Value for Money 4/5
Quality 4/5

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Often have Sales which are great to pick up bargains on larger products like prep machines

10/01/2018
Value for Money 3/5
Quality 3/5

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There sales are good

31/12/2017
Value for Money 4/5
Quality /5

Is this review helpful? (0)

Good range of products, but pricing isn't always competitive. Click and collect is available but this seemed very slow compared to other companies, and I found that the customer service was lacking (no reminder or refund for a forgotten collection item!)

16/11/2017
Value for Money 3/5
Quality 2/5

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Good selection for large baby items. Delivery is reasonable too

01/11/2017
Value for Money 3/5
Quality 4/5

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if there is a problem with your item then it is difficult to get resolved with customer services. it took me 2 weeks to get an item refunded after many phone calls

14/10/2017
Value for Money 2/5
Quality 2/5

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Products are good but customer service was poor

02/10/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)