Mothercare Number 9 of 16 in Baby Shopping

One of the more widely used online shops. Better ratings for shopping experience than value for money.

Positive

  • Good Shopping Experience

Negative

  • Some comments say they can be expensive

"Easy to navigate but often more expensive than other places"
Selected Review

Description

Our vision is to be the leading global retailer for parents and young children.

More Product Information

RSP

1662 Ratings

Overall Rating

505
750
352
40
15
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 3/5

Most Helpful Reviews

Not only are the baby products expensive, they're not always of very good quality unfortunately. I've found that some of the exact same products can be cheaper in different stores.

16/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

expensive, was a pain no collection time was organise when I used click and collect service

27/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

Reviews (645)

Very quick delivery and kept informed of items' whereabouts. Yeah packaged well and all documents safely inside box.

19/05/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Excellent in finding everthing under one roof

26/04/2017
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Waited a week for delivery and it was a no show ended up going to a local store to find out although we had proof of payment there was no record of the order which they blamed on a computer error so they would never have delivered it. Was told that we would have to wait another 11 days for delivery. Lucky they had one in store that we could take and they cancelled the order. But vey inconvenient

26/04/2017
Value for Money 3/5
Quality 2/5

Is this review helpful? (0)

Easy to use and clear. Don't like that click & collect isn't free when a lot of products aren't available in all stores.

26/04/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Did not like products for us

26/04/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Lots of choice but expensive

21/04/2017
Value for Money /5
Quality /5

Is this review helpful? (0)

Good for high chairs, clothing, feeding, pregnancy and toys.

19/04/2017
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Easy to search. And you get emails to remind you of items left in your shopping basket if you don't checkout (once you've registered and logged in)

19/04/2017
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Not keen on Mothercare waited three months for a product. Not happy

18/04/2017
Value for Money 3/5
Quality 2/5

Is this review helpful? (0)

Cute clothes but website often not working properly and crushes a lot during sale time and customer service not great either

18/04/2017
Value for Money 4/5
Quality 2/5

Is this review helpful? (0)