Mothercare Number 9 of 16 in Baby Shopping

One of the more widely used online shops. Better ratings for shopping experience than value for money.

Positive

  • Good Shopping Experience

Negative

  • Some comments say they can be expensive

"Easy to navigate but often more expensive than other places"
Selected Review

Description

Our vision is to be the leading global retailer for parents and young children.

More Product Information

RSP

1662 Ratings

Overall Rating

505
750
352
40
15
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 3/5

Most Helpful Reviews

Not only are the baby products expensive, they're not always of very good quality unfortunately. I've found that some of the exact same products can be cheaper in different stores.

16/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

expensive, was a pain no collection time was organise when I used click and collect service

27/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

Reviews (645)

Good range of products, but pricing isn't always competitive. Click and collect is available but this seemed very slow compared to other companies, and I found that the customer service was lacking (no reminder or refund for a forgotten collection item!)

16/11/2017
Value for Money 3/5
Quality 2/5

Is this review helpful? (0)

Good clothing for baby

16/11/2017
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Excelent clothes quality.

01/11/2017
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Good selection for large baby items. Delivery is reasonable too

01/11/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Convenient as store only round the corner

17/10/2017
Value for Money 3/5
Quality 5/5

Is this review helpful? (0)

Excellent service. Mothercare app makes ordering very easy. Delivery very efficient.

17/10/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Nothing you cannot get here ! Good quality products, options to pay in instalments, easy clear website. Best baby retailer by far.

15/10/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

They have an app which is easy to use.

15/10/2017
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Lots of lovely clothing but can be bit pricey at times. Good sales.

14/10/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

if there is a problem with your item then it is difficult to get resolved with customer services. it took me 2 weeks to get an item refunded after many phone calls

14/10/2017
Value for Money 2/5
Quality 2/5

Is this review helpful? (0)