Mothercare Number 9 of 16 in Baby Shopping

One of the more widely used online shops. Better ratings for shopping experience than value for money.

Positive

  • Good Shopping Experience

Negative

  • Some comments say they can be expensive

"Easy to navigate but often more expensive than other places"
Selected Review

Description

Our vision is to be the leading global retailer for parents and young children.

More Product Information

RSP

1662 Ratings

Overall Rating

505
750
352
40
15
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 3/5

Most Helpful Reviews

Not only are the baby products expensive, they're not always of very good quality unfortunately. I've found that some of the exact same products can be cheaper in different stores.

16/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

expensive, was a pain no collection time was organise when I used click and collect service

27/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

Reviews (645)

Delivery not always on time, have often has issues with warehouse not packing all of my products. Customer care not always polite or helpful, no promt resolve. Only continue to shop here for essential clothing ie underwear as good deals and variety

28/08/2018
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Really good. Staff in store happy to help with online advice too.

28/08/2018
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Detailed website

28/08/2018
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

When they have a sale it is fantastic

28/08/2018
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

excellent especially on sales, very good quality

28/08/2018
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

A good shop for maternity and baby clothes as well as all the products you will need for the baby, spent a lot of time in here when I was pregnant only thing I would say is sometimes you can get very similar items cheaper in other stores. But there nursery items I got for my daughters room are of good quality

28/08/2018
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Terrible customer service. Waited weeks for items paid for that said it was in stock only for it to not turn up. No communication about delays or delivery

28/08/2018
Value for Money 3/5
Quality 1/5

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Everything you need to get ready for baby

24/08/2018
Value for Money 4/5
Quality 3/5

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Have only ordered once from these. They have great products but unfortunately there was a problem with my order, couldn

23/08/2018
Value for Money 4/5
Quality 3/5

Is this review helpful? (0)

Okay for the essentials though some bits can be a bit pricey. Their little bird collection is lovely though. Their delivery system is generally good though they did once loose an order of mine but customer service were very helpful and gave my money back.

23/08/2018
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)