Mothercare Number 9 of 16 in Baby Shopping

One of the more widely used online shops. Better ratings for shopping experience than value for money.

Positive

  • Good Shopping Experience

Negative

  • Some comments say they can be expensive

"Easy to navigate but often more expensive than other places"
Selected Review

Description

Our vision is to be the leading global retailer for parents and young children.

More Product Information

RSP

1662 Ratings

Overall Rating

505
750
352
40
15
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 3/5

Most Helpful Reviews

Not only are the baby products expensive, they're not always of very good quality unfortunately. I've found that some of the exact same products can be cheaper in different stores.

16/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

expensive, was a pain no collection time was organise when I used click and collect service

27/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

Reviews (132)

Currently showing all 3 star reviews. Reset

Expensive for products unless there's a sale

18/11/2016
Value for Money 1/5
Quality 3/5

Is this review helpful? (0)

Awful customer service online. They messed up our order when we originally got our buggy before going to Babies R Us. Although we asked to cancel the order as it hadn't been dispatched we were told this wasn't possible and would have to return it once it was delivered. The delivery company left our pram outside in the rain as we were not home and then wouldn't collect the buggy. We had to drive an hour to our closest Mothercare to return. The staff in store were far more helpful and polite and did give us a

18/11/2016
Value for Money 3/5
Quality 2/5

Is this review helpful? (0)

They have a wide range of quality products. However I have found the website slow especially if I am using my smartphone it freezes a lot.

29/10/2016
Value for Money 3/5
Quality 3/5

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Mothercare is another website that I only use when there is a sale/baby event on. They have a huge range of great quality products but I find them to be very expensive. The app is ok but needs a bit of work.

28/10/2016
Value for Money 3/5
Quality 4/5

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Found it slightly overpriced for certain items

28/10/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Lots of products and clothes but can find better prices elsewhere

25/10/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Ok. Bit expensive

17/09/2016
Value for Money 3/5
Quality 4/5

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Lovely products but often overpriced.

09/09/2016
Value for Money 2/5
Quality 4/5

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Website easy to use but many items were sold out in their baby boy clothes.

05/09/2016
Value for Money 3/5
Quality 4/5

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Very good website layout, good photographs and exclusive products/limited addition products at fair to good prices.

16/08/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)