Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (131)

Currently showing all 4 star reviews. Reset

Returns were very slow to process and refunds even slower. Good range of products and website easy to navigate.

13/07/2020
Value for Money 3/5
Quality 4/5

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Lots to choose from.

04/07/2020
Value for Money 4/5
Quality /5

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Brilliant selection of baby products and acessories. Have always found good deals at a good price.

28/06/2020
Value for Money 3/5
Quality 4/5

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Good products and well made

01/05/2020
Value for Money 3/5
Quality 4/5

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Expensive but lovely!

10/02/2020
Value for Money 3/5
Quality 5/5

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Good but overpriced

09/02/2020
Value for Money 5/5
Quality 4/5

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Expensive items but lovely quality.

20/01/2020
Value for Money 2/5
Quality 4/5

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Nice pushchairs , well made

27/09/2019
Value for Money 3/5
Quality 3/5

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I like to think of this as the slightly cheaper version of mothercare. They target new parents so charge quite a bit. Don

06/09/2019
Value for Money 3/5
Quality 4/5

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Some stuff is overpriced. Sale stuff is great pick up a changing mat for

23/08/2019
Value for Money 3/5
Quality 4/5

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