Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (131)

Currently showing all 4 star reviews. Reset

I used several times I like this brand

20/02/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Easy to use, however doesn't take in to consideration stock remaining in store, so if you can get to a store have a look there first.

13/02/2017
Value for Money 4/5
Quality 4/5

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Good but expensive in comparison to others

11/02/2017
Value for Money 3/5
Quality 4/5

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Pricey products but very good quality. Lovely stores to visit and great customer service.

08/02/2017
Value for Money 3/5
Quality 4/5

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Bit more expensive but lovely baby clothes. Often have offers and sales.

07/02/2017
Value for Money 3/5
Quality 4/5

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Not as much choice as some other websites but quick delivery and usually good sales!

07/02/2017
Value for Money 4/5
Quality 5/5

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Good quality items, delivery was delayed with no notification but it was early December so I guess they are busier then.

23/01/2017
Value for Money 3/5
Quality 4/5

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Perfect prep is a godsend! Best baby purchase. Also love the nappy disposal system so if you're lazy like me you don't have to keep running to the bin every hour!!

23/01/2017
Value for Money 5/5
Quality 5/5

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Excellent quality and variety! Always gets me excited to shop here

17/01/2017
Value for Money 4/5
Quality 4/5

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Excellent quality can be pricey but sales are awesome

16/01/2017
Value for Money 4/5
Quality 5/5

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