Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

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Reviews (131)

Currently showing all 4 star reviews. Reset

Great quality stuff but generally a little over priced. The pushchairs are excellent.

16/12/2018
Value for Money 3/5
Quality 4/5

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Very good quality items, but expensive.

06/12/2018
Value for Money 4/5
Quality 5/5

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Good products

28/11/2018
Value for Money 4/5
Quality 4/5

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Good clothing

24/11/2018
Value for Money 4/5
Quality 5/5

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Easy to use.

22/11/2018
Value for Money 4/5
Quality 4/5

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High quality but higher price

22/11/2018
Value for Money 3/5
Quality 5/5

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Very good quality

01/11/2018
Value for Money 3/5
Quality 4/5

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Good products

01/11/2018
Value for Money 4/5
Quality 4/5

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Very good customer service and high quality items

01/11/2018
Value for Money 4/5
Quality 5/5

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Good quality products, had a few issues with the website and delivery but once resolved I am still a repeat customer as I love their range

27/10/2018
Value for Money 4/5
Quality 3/5

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