Babies R Us Number 10 of 10 in Baby Shopping

Well known but one of the lower rated stores for value for money

Positive

Negative

  • Lower rating for Value for Money
  • Lowest rating for Shopping Experience

"Expensive, but good range of products."
Selected Review

Description

In addition to a huge selection of toys and games, each of our stores provides for all the needs of parents, parents-to-be and their family at Babies "R" Us. All of our stores have an extensive Babies R Us department to provide for all parents' and baby's needs including furniture, car seats, bedding, strollers, safety products, nappies and baby food.

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RSP

1192 Ratings

Overall Rating

231
481
408
54
18
Value for Money 3/5
Quality 3/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

Good quality, average value for money.

19/09/2016
Value for Money 3/5
Quality 4/5

Is this review helpful? (1)

It's fine but a few times I've gone to buy something they haven't had it and then I've had to go elsewhere.

27/09/2016
Value for Money 3/5
Quality 2/5

Is this review helpful? (1)

Reviews (9)

Currently showing all 1 star reviews. Reset

Bad customer service. Can only order furniture online

23/07/2018
Value for Money 1/5
Quality 2/5

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Dirty store in Northampton, staff were unable to help with our questions on two occasions.

11/01/2018
Value for Money 1/5
Quality 1/5

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worst place to shop quality is rubbish and price is terrible

03/11/2017
Value for Money 1/5
Quality 1/5

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worst place to shop quality is rubbish and price is terrible

03/11/2017
Value for Money 1/5
Quality 1/5

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Rip off. Never use them

28/03/2017
Value for Money 1/5
Quality 2/5

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Don't bother, over priced and not great quality

15/03/2017
Value for Money 1/5
Quality 2/5

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Awful company selling damaged goods and won't give refunds

21/02/2017
Value for Money 1/5
Quality 1/5

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I had an awful experience in here with my daughter who was only 3 months at the time. They refused to take a cot mobile back as I had not got a tiny piece of cardboard from the packaging. I had to go all the way home and return to the store to get a refund on a product I had not used as it did not fit my cot. The staff were rude and did not care at all.

23/01/2017
Value for Money 1/5
Quality 1/5

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I found their products to be a little tacky and not of very good quality

22/04/2016
Value for Money 2/5
Quality 2/5

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