Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

Excellent products and great customer service

13/09/2016
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

good quality products some affordable some not so much

12/09/2016
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Bought some footmuffs which were very expensive but service was brilliant

11/09/2016
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Had some confusion with click/collect and pick up times. Otherwise good-esp for nursery accessories.

30/08/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Bought once but I was very happy with the purchase

21/08/2016
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Too expensive for the poor quality of their clothes . Baby clothes are not always comfortable and the materials used is not as expected , deteriorate after few washes

21/08/2016
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Lovely clothes had a set bought for my daughter when she was born and for Christmas

20/08/2016
Value for Money 5/5
Quality 5/5

Is this review helpful? (0)

Very good products

12/08/2016
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Excellent quality and durability on stokke baby and infant carrier. Worth the money!

10/08/2016
Value for Money 3/5
Quality 5/5

Is this review helpful? (0)