Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

I think there products are over priced.

17/01/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

Excellent quality can be pricey but sales are awesome

16/01/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Excellent! Love there stores!

16/01/2017
Value for Money 4/5
Quality 4/5

Is this review helpful? (0)

Great range. Very expensive

16/01/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

I ordered a Pram/travel system I have had many problems with from the beginning and because I don't have a local mamas and papas store I cannot resolve the issue as they said I had to take to store . Not very good for online customer service

16/01/2017
Value for Money 1/5
Quality 3/5

Is this review helpful? (0)

Easy to use website.

16/01/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Good ranges and great if you want to purchase a full set of things like bed sets

16/01/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

Products good, we had to chase delivery and packaging was terrible

08/01/2017
Value for Money 4/5
Quality 3/5

Is this review helpful? (0)

Great website

06/01/2017
Value for Money 4/5
Quality /5

Is this review helpful? (0)

Pricey

06/01/2017
Value for Money 2/5
Quality /5

Is this review helpful? (0)