"Lovely clothes but not sure they're worth the price"
The most useful thing a person can do in this world is to create ethical employment in a business environment which respects everything we hold important: Our people and our planet. In the UK we have grown to be the leading boutique mother and baby brand with more than 700 employees. As we venture into new markets we don’t want to lose sight of our founding principles and small company values. Price shown for 1 babygrow/sleepsuit.
I will never buy anything online from JoJo again. From start to finish there has been a catalogue of errors. My order was lost in their system and after numerous chase emails and chats (their phone lines have been closed because they are too busy), they eventually found it but were no longer able to fulfil it. My order was cancelled by them and I was refunded. Two weeks after my purchase, I am now left with nothing but a rising blood pressure. Their clothes are beautiful, but their customer service is absolutely appalling. Never again!
Is this review helpful? (3)
I bought the Tartan Party Dress for my three year old granddaughter for Christmas. It has just arrived by courier and it looks like a rag. I expect some fold creases but this is completely covered in creases and the velvet is crushed. It looks so tatty and cheap - what a disappointment.
Is this review helpful? (2)
Beautiful clothing and wears well!
Love this place i find cool bits for clothing for baby and maternity wear.
great value for money. fitted well, washed fantastic
Nice stuff quite pricey special occasion or sale
Good quality a little over-priced
Really nice designs, wash well.
Very good quality products. Lovely material. Reasonably priced. Good range of products and unique products. Good for gifts too
Absolutely fantastic quality well worth every penny
AVOID THIS SHOP- THEY DO NOT CARE ABOUT THE QUALITY OF THEIR PRODUCTS AND HOW THIS WILL AFFECT YOUR CHILDREN-CUSTOMER SERVICE IS APPALLING-they just try to dismiss you from the start!! I bought cosy snow boots for my 1yo and 3 yo- they are marketed as snow boots and the sales lady said they are water resistant but not waterproof. I wore them for my children for a walk through moist grass and in mild rain and their feet got soaked!! I was wearing sneakers- no claims of water resistance or suitability for wear in the snow have been made and yet my feet were dry!! Tried to return them only to be told that they are meant for unmelted snow and there is nothing wrong with the boots and they are fit for purpose!! They think that my expectation of them having water resistance is unreasonable! They have issues with these boots going back to 2014 -reviews on their webpage pointing this out and they have ignored them for 5 years! I can only imagine how many children have gotten ill!! THE CUSTOMER SERVICE DOES NOT HELP YOU BUT EXPLAINS HOW YOUR EXPECTATION IS UNREASONABLE-AVOID THEM!!!